The use of voice assistants is increasing

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Now that hardware is in short supply and prices are rising, businesses are increasingly trusting the cloud. Is the Russian market developing according to its own laws? Or move globally? In general, the year 2010 can be described as a turning point for global voice services. More and more users prefer voice search over text. For the Russian market, the most popular areas of voice technology are voice control, automated outbound calls, voice analytics at touchpoints.

Where a customer touches a product or business, and of course voice assistants. I think that interest in moible number data oice assistants in Russia will grow many times over the next three years. Voice services are already everywhere. We see virtual assistants being used in the home, in cars and public transport, and in the workplace. However, they are constantly evolving. For example, our assistants have learned to understand complex voice requests as part of smart home control, such as: salute, boil the kettle, and keep the temperature at.



Recognizing multiple commands in a single sentence is another step toward intuitive interaction with the assistant. Business scenarios using voice services are also actively expanding. They add online medicine, shopping or online booking. Who uses voice services How has Russian voice service providers changed in the new economic reality? Key market players remain unchanged. But until March 2019, foreign companies.