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Transparency as a value is highly appreciated by most consumers and is crucial for your store’s success. Eliminate every surprise. Learn from the best. Ask yourself: what would Amazon do? Let’s say I want to purchase this pair of Sony headphones from London. This will cost me £80. Also, I don’t have to pay anything for shipping, as Amazon is letting me know which deliveries within the UK borders are free. On the other hand, things change if I want to buy from Athens because in this case, free shipping is not a thing anymore. What’s important here though is that Amazon lets you know it’s not. Not only that, but it also breaks down the shipping cost and provides extra info regarding the total cost. Furthermore, I can see the total purchase cost, as the sum of Product + Shipping. Is by any chance tipping the courier mandatory by law in your country?
Then say it! B. Offer more than one shipping carriers. Delivery is a very demanding and Email List highly competitive industry to be in. One single mistake on the delivery company’s part can ruin customer experience and make the customer never to want to trust this company again. There are already more problems faced by couriers than you can count. If the customer has had a bad experience with the one shipping carrier you collaborate with, then in a certain way, you force them to reject your product as well. Apart from providing more shipping carriers to choose from, you should also – C. Give more shipping options Such options may include delivery speed and rates. This choice, of course, will overlap the choice of any carrier. D. Offer them free shipping For this strategy to be profitable, you can either: Include the shipping price in the final price.
This pic says it all. Or offer Free Shipping when customers order over a certain amount. This common tactic not only reduces your cart abandonment rate but also increases your average order value (AOV). Entice your shopper to add a few more items to their cart by offering them free shipping over a certain amount. Creator: The Awkward Yeti Cart Abandonment Reason No Guest Checkout So, your customer did their research, browsed your store, decided what they want to buy, added everything they want, and now they are absolutely ready to give you their hard-earned money. For some reason though, you’d rather take their address than their money. Why?! Unless you believe postal codes can be a valid currency in any sort of market, you should stop bothering your customers with questions regarding their profiles. Profiling your customers is vital for your marketing strategies, alright. But you should not prioritize some data over a purchase. You can always ask for additional information after the checkout process.
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發表於 2024-1-8 13:40:16