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companies as an indispensable marketing method. Benefits of implementing CRM measures So , what are the specific benefits of centralizing customer data through CRM measures, formulating customer-centric business strategies, and managing sales processes Increase potential customers' purchase intent In marketing , a customer before an order is placed is called a lead. Leads are categorized into three levels , and purchasing intent increases in the order of ``anonymous leads,'' ` `cold leads,' ' and ``hot leads .'' ・Anonymous Lead Anonymous means anonymous . - identifiable leads . ・
Cold Leads Cold leads are contact points through events, exhibitions, downloads of white papers from your company's website, etc., but interest in the product or service is not very high, and it is unlikely to result in an immediate order. Represents a lead . By India WhatsApp Number Data maintaining good long-term relationships through continuous communication through e-mail newsletters and SNS, we can identify changes in purchasing intent and develop hot leads by approaching them at the right time . ・Hot Lead A hot lead is a lead that has a very high purchasing intent and has a good chance of converting into an order .

For companies , they are the final step in the flow from attracting customers to receiving orders , and are also known as ``Customers Now''. When acquiring new leads, CRM aims to encourage them to consider purchasing by accumulating information on their attributes and communicating with them in a way that is tailored to each individual lead. The result is a process called lead nurturing . Lead nurturing refers to the process of nurturing an anonymous lead who learns about a
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